Case Study: Summit Electric achieves 2.9-Day DSO reduction and A/R efficiency gains with HighRadius

How Summit Electric managed to achieve 2.9 Days Reduction in DSO in just 1 year using automation

Summit Electric, a $505M independent wholesale distributor, faced slow, paper-based A/R processes with limited credit visibility, inconsistent data gathering, no customer prioritization in collections, and a fully manual cash-application workflow that included costly, ineffective lockbox services. To address these challenges they partnered with HighRadius and deployed Credit Cloud, Collections Cloud and Cash Application Cloud to centralize data, automate reviews and prioritize collectors’ work.

HighRadius replaced manual tasks with automated credit approvals and real‑time risk aggregation, a prioritized collections worklist and mass correspondence, and AI-driven remittance capture and auto-matching for cash posting — eliminating lockbox fees and manual deduction coding. As a result, Summit Electric achieved a 2.9‑day reduction in DSO in one year, an 80% Collector Effectiveness Index and a 98% header‑level hit rate, demonstrating significant efficiency gains from HighRadius.

Summit Electric

Beth Petry

Corporate Credit Manager