Case Study: Keurig Dr Pepper saves $2.5M and achieves 98% no-touch cash application with HighRadius

How Keurig Dr Pepper brought their payments processing in house to save millions of dollars in their annual run rate

Keurig Dr Pepper, a leading North American beverage company ( ~$11.6B revenue, ~27k employees), brought its cash application function back in-house after relying on third-party vendors. That shift revealed heavy manual work—remittance capture from emails and portals, disparate payment formats, no prioritization worklists, tracking challenges and FTE burnout—so KDP engaged HighRadius and its Cash Application solution to automate and regain control.

HighRadius deployed its AI-powered Cash Application Software (Multi‑OCR remittance capture, automated invoice matching and centralized visibility), delivering immediate results: 98% no-touch cash application, 92% of short payments identified automatically, a 75% increase in team productivity, 56% of cash-application FTEs reallocated despite a 19% rise in payment volume, roughly $2.5M in annual financial-services cost savings, about 30% analyst time saved and ~25% reduction in DSO.

Keurig Dr Pepper

Colleen Zdrojewski

Vice President - Financial Services