Case Study: Dr Pepper Snapple Group achieves $2.5M annual finance cost savings and 80% A/R automation with HighRadius

How Dr Pepper Snapple Group achieved 80% A/R process automation by incorporating continuous improvement

Dr Pepper Snapple Group, a leading US beverage manufacturer, faced stagnating, outsourced A/R processes with limited visibility and high variation that forced continuous retraining and manual effort. Seeking to eliminate non‑value tasks and centralize receivables, DPSG turned to HighRadius and its cloud offerings (Cash Application Cloud, Collections Cloud, Deductions Cloud) to insource and modernize collections, cash application and deductions.

HighRadius implemented its AI‑driven cloud solution (including POD and Claims Accelerator) to automate correspondence, prioritize accounts with data‑based scoring, auto‑retrieve and attach backup documents, and standardize collection strategies. The result was roughly 80% A/R process automation, $2.5M in annual finance service savings, a 40% improvement in collector productivity, major FTE reductions across cash application and collections, and higher automated processing and transaction volumes.

Dr Pepper Snapple Group

Colleen Zdrojewski

Vice President – Financial Services