Case Study: FleetPride achieves 150% collections efficiency gain in 3 months with HighRadius

From Chaotic Spreadsheets To a Robust, Strategically Driven Collections Process

FleetPride, the nation’s largest retailer of heavy‑duty truck and trailer replacement parts with 260+ branches and 147K+ customers, was overwhelmed after rapid growth from acquisitions. A small collections team was buried in manual spreadsheet work, managing 19,365 overdue accounts worth $33M and generating 40K statements monthly; they needed a technology-driven way to prioritize work and automate low‑value tasks. FleetPride selected HighRadius’ Collections Management solution to address these challenges.

HighRadius implemented an automated collections platform with prioritized worklists, rules‑based dunning, bulk automated correspondence, and reporting/analytics that consolidated ERP data and tracked commitments. The HighRadius solution delivered quick gains — a 150%+ increase in collections productivity within three months — freed analysts to focus on strategic accounts, made dunning notices more effective, and reduced manual reconciliation effort while improving visibility for management.

FleetPride

Steven Stockseth

Director of Credit