Case Study: FleetPride achieves 150% collections productivity gains with HighRadius

FleetPride boosts collections team efficiency by 150% with HighRadius

FleetPride, a major North American retailer of heavy-duty truck and trailer parts, faced challenges with a high volume of overdue invoices that impacted cash flow. Their manual collections process involved tedious aggregation of data in spreadsheets and the manual drafting of dunning notices, which was inefficient and increased write-off risk. They partnered with HighRadius to implement its Collections Management solution.

By implementing HighRadius's automated solution, FleetPride's collections team achieved a 150% increase in productivity within three months. The solution provided self-generated, prioritized worklists and fully automated the dunning process, including capturing customer interactions. This allowed analysts to focus on critical tasks and significantly improved efficiency, as reported by the company's Director of Credit.

FleetPride