Case Study: Ferrero reduces DSO and speeds collections with HighRadius A/R automation

Ferrero reduces ADD by 67% with HighRadius

Ferrero, a major global chocolate confectionery company, faced challenges with its manual accounts receivable processes. Difficulty tracking past-due accounts, lengthy collection cycles, and data silos lacking visibility were hindering efficiency. To address this, Ferrero partnered with HighRadius for an end-to-end A/R transformation.

HighRadius implemented an AI-powered collections management solution for Ferrero. This provided a single source of truth for customer data, automated dunning correspondence, and prioritized worklists. The results were significant: a 67% reduction in Average Days Delinquent (ADD), a 28% decrease in DSO, and over 1,000 hours saved annually through automation, improving cash flow forecasting and team productivity.

Ferrero