Case Study: Duracell achieves 60% workforce savings and same-day cash posting with HighRadius

Duracell cuts deduction resolution time by 76% with HighRadius

Duracell, a leading global battery manufacturer, faced challenges with manual and time-intensive accounts receivable processes. Their teams were losing productivity manually aggregating remittance data across multiple sources, which also caused delays in resolving deductions. They lacked visibility into key customer data for collections. To address this, Duracell partnered with HighRadius for an AI-driven Order-to-Cash transformation.

HighRadius implemented its A/R automation solution to automate the aggregation of remittance data and backup documents from emails, portals, and other sources. This provided integrated, end-to-end visibility for all teams. The results were significant, including 60% savings in employee resource costs, same-day automated cash posting, and a 76% improvement in the average number of days to resolve deductions. HighRadius also helped Duracell achieve a 20% reduction in open deductions and save over 225 hours monthly.

Duracell