Case Study: Komar achieves 87% analyst productivity gain and record-time cash & dispute processing with HighRadius

Dealing with Increasing DSO and Dispute Volumes with Artificial Intelligence

Komar, a global apparel manufacturer and distributor, was struggling with rising DSO, increasing dispute volumes, blocked orders and bottom-line erosion caused by siloed A/R teams and fully manual cash application and deduction processes. To tackle these challenges, Komar engaged HighRadius and implemented its Cash Application Cloud and Deductions Cloud to automate cash posting, deduction coding and dispute management.

HighRadius delivered an AI-driven solution—combining multi-OCR capture, auto-aggregation of backup documents, intelligent A/R matching, missing-remittance prediction and collaborative workflows—that enabled straight-through cash posting and faster, smarter dispute resolution. The deployment drove measurable impact: an 87% increase in analyst productivity, one person now applies cash instead of an entire department, record-time processing of claims, improved A/R visibility, cost savings from headcount reallocation and reduced DSO.

Komar

Rebecca Cassel

Director Operational Compliance-AR/ Collection