Case Study: Danone recovers $25.5M in invalid deductions with HighRadius

Danone recovers $25.5M in invalid deductions annually with HighRadius

Danone North America, a major food and beverage company, faced significant challenges managing over 1.1 million annual deduction claims worth more than $400 million. This massive volume resulted in $25.5 million in locked cash and extended resolution timelines, with Days Deduction Outstanding reaching 45 days. A 35-member team spent over 40 hours per week manually hunting for documentation across more than 25 retailer portals, and the company was experiencing revenue leakage from automatically writing off small deductions. To address these complex and siloed workflows, Danone partnered with HighRadius for its Deductions Management solution.

By implementing HighRadius's solution, Danone automated the aggregation of claims and streamlined its validation processes. This resulted in the recovery of $25.5 million annually in invalid deductions. The company achieved a 25-day reduction in its Days Deduction Outstanding and a 75% boost in analyst productivity, with over 527,000 claims being auto-aggregated. HighRadius enabled Danone to transform its deductions management from a manual cost center into a significant driver of value.

Danone