Case Study: The Clorox Company achieves 80% automated cash application and 64% faster payment posting with HighRadius Cash Application Solution

Clorox's A/R Transformation Helps Bypass ERP Constraints with 80% Automation in Cash Application

The Clorox Company, a global consumer packaged goods manufacturer, struggled with ERP limitations that left only 50–55% of payments auto-matched, causing inaccurate and delayed cash posting, extensive manual remittance aggregation (emails, EDIs, portals), heavy EFT processing, and manual deduction coding for roughly 2,000 deductions per month. To address these challenges, The Clorox Company deployed the HighRadius Cash Application Solution from HighRadius.

HighRadius implemented an AI-powered cash application workflow—automated invoice matching, remittance extraction from emails/EDIs/customer portals (including web bots), remittance prediction, and automated deduction coding—which raised automated cash posting to 80% (from ~50–55%), cut time to apply payments by 64%, saved about 224 man-hours per month (56 hours/week), and reduced headcount by 33% (from 3 to 2 FTEs), freeing resources for higher-value work. HighRadius’s solution also automated processing of ~2,000 monthly deductions, improving accuracy and throughput.

The Clorox Company

Lisa Tucker

A/R Cash Operations- Associate Team Lead