Case Study: Brightstar streamlines collections and cuts write-offs with HighRadius

Brightstar reduces write-offs by 50% with HighRadius

Brightstar, a world-leading mobile services company, faced challenges with manual collections and deductions processes, which resulted in poor team productivity and a high number of FTEs. To address this, they partnered with HighRadius to implement its Collections Solution and streamline their accounts receivable management.

By using HighRadius's AI-powered solution, Brightstar automated collections prioritization, deduction claims capture, and invoicing. This implementation delivered significant results, including a 50% reduction in deduction write-offs, $500K in average annual savings from collections, and a 97% increase in collection accounts coverage per day. HighRadius enabled Brightstar to achieve these gains while also significantly reducing the size of its A/R team.

Brightstar