Case Study: BlueLinx cuts past dues by 30% with HighRadius

BlueLinx cuts past dues 30% with HighRadius

BlueLinx, a leading US wholesale distributor of building products, faced significant operational challenges due to its manual financial processes. A five-member team was overwhelmed by manually processing over 461,000 invoices monthly, leading to cash application delays. Their credit application process was slow, and their collections team was reactive, often discovering issues only after a customer's order was blocked. To address these inefficiencies, BlueLinx partnered with HighRadius to implement its AI-powered solutions for credit, collections, and cash application management.

By implementing HighRadius's integrated platform, BlueLinx automated its key financial operations. The solution enabled a 91% straight-through cash application rate and automated the release of 45,000 blocked orders annually. This automation allowed collectors to make twice as many calls and three times as many emails per day. As a result, HighRadius helped BlueLinx cut its past dues by 30%, accelerate customer onboarding by 90%, and ultimately enabled over $1 million in new revenue by providing critical data to sales and pricing teams.

BlueLinx