Case Study: Coty achieves faster, automated cross-border payment processing with HighRadius

Being Future Ready by Championing Electronic Payments Across Borders

Coty, the North American beauty and cosmetics manufacturer, was struggling to scale its receivables operations across the U.S., Canada, and Puerto Rico as electronic payments grew and business units used different ERP systems. Its largely manual cash application and deduction coding processes caused delays, inaccurate postings, and slower claims investigations.

HighRadius implemented Cash Application Cloud to automate remittance aggregation, cash posting, and deduction pre-coding across formats and geographies. The solution standardized Coty’s A/R process and delivered measurable results, including 87% of payments processed automatically and 95% of deductions pre-coded automatically, while reducing the U.S. team from five people to two and supporting operations across three countries.

Coty

Anne Armelle Addabbo

Director, Customer Finance