Case Study: Addison Group achieves 2x growth with HighRadius's AI-powered AR automation

Addison Group Attributes Its 2x Growth in Two Years to AI-Powered Automation

Addison Group, a 5,000+ employee consulting, staffing and recruitment firm that doubled in size over two years, faced a strained order-to-cash operation. Manual, labor-intensive cash application across multiple ledgers and ERPs — handling 5,000+ invoices per week and more than 40 hours a week matching payments — plus no unified payment portal hurt collections visibility and analyst productivity. To modernize A/R and scale with growth, Addison Group engaged HighRadius to deploy cash application, collections management and electronic invoicing capabilities.

HighRadius implemented its Cash Application Management, Collections Management and Electronic Invoicing solutions along with a self‑service payment portal to automate remittance processing, dunning correspondence and portal uploads. The workstream delivered measurable impact: 75% of ACH transactions and 80% of lockbox/cheque transactions fully automated, ~50% of portal uploads automated, 60% of analysts’ time redirected to cash forecasting/value-added tasks, and today one employee manages the entire cash application — alongside reported ~20% reduction in past‑due balances and ~30% productivity gains.

Addison Group

Jamie Garbis

Vice President of Credit