Case Study: Acosta achieves 60% A/R team reduction and faster deduction resolution with HighRadius

Acosta cuts A/R team size by 60% with HighRadius

Acosta, an American sales and marketing company, faced significant challenges with its manual deduction management process. The company struggled with the manual aggregation of claims and proof-of-delivery documents from numerous manufacturers and retailers, which involved inefficient data entry and tracking. This manual process prevented analysts from effectively managing trade promotions. To address this, Acosta partnered with HighRadius for a deductions management solution.

The HighRadius solution automated the capture of claims and documents, linking them to relevant cases and auto-coding deductions. This provided Acosta with complete information and faster resolution times. The implementation resulted in a 60% reduction in the accounts receivable team size and a 93% ready-to-clear rate for over a million claims, significantly improving efficiency and quality.

Acosta