Case Study: The Mosaic Company achieves 55% faster credit approvals and 50% fewer approval layers with HighRadius

Accelerated Customer Onboarding and Credit Approvals with Automated Systems

The Mosaic Company, a Fortune 500 leader in potash and concentrated phosphate, struggled with a slow, manual credit process across North America and Brazil. Complex, 7–10 layer approval hierarchies, disparate data sources for credit information, an inflexible scoring model, and poor real-time visibility were delaying customer onboarding and periodic reviews. To address these issues, The Mosaic Company engaged HighRadius and deployed its Credit Cloud solution.

HighRadius implemented automated approval workflows, auto‑aggregation of credit data from global and local agencies, customized credit scoring, and real‑time credit risk monitoring. The Credit Cloud reduced approval layers by 50% (from nine to four), cut average approval time by 55.5%, increased auto approvals by 15%, and delivered a 33.3% reduction in team size/FTE cost, significantly speeding onboarding and improving credit risk management.

The Mosaic Company

Santiago Tommasi

Senior Credit Manager