Case Study: America’s Leading Hotel Chain achieves 97% automated account reconciliation with HighRadius

a major hotel chain achieves 97% automated reconciliation with HighRadius

The customer, a leading hotel chain, faced significant challenges with its manual account reconciliation process. This labor-intensive process, which involved data entry, verification, and approvals, consumed approximately 60 person-hours each month across 59 entities and created a high risk of errors, slowing down its financial reporting. To address this, the hotel chain partnered with HighRadius and its AI-powered account reconciliation solution.

By implementing HighRadius, the vendor automated data loading, schedule creation, and journal entry posting. This solution achieved 97% automation across over 1,700 entries. The results were substantial, including a 60% reduction in person-hours and a 150% increase in productivity, allowing the accounting team to focus on more critical tasks.