Case Study: Martin Marietta achieves 97% cash application hit rate with HighRadius Cash Application Cloud

97% Hit Rate with Automation Martin Marietta’s Story

Martin Marietta, a leading supplier of aggregates and heavy building materials with operations across North America, faced a decentralized order-to-cash setup, manual credit and cash-application processes, frequent mis-keying, and slow customer onboarding. To centralize operations, standardize credit approvals, automate customer setup, and improve cash-application accuracy, Martin Marietta engaged HighRadius and implemented its Cash Application Cloud and Credit Cloud.

HighRadius deployed automated remittance aggregation, configurable credit scoring and workflows, dashboards for visibility, and easy ERP integration, freeing analysts for higher-value work. As a result, HighRadius helped Martin Marietta process over 500K line items post-exception, achieve a 97.08% item-level hit rate, raise automatic cash application from 61% to 81%, improve EDI hit-rate automation by 50%, and reduce customer onboarding from two days to under an hour.

Martin Marietta

Lawrence Carrol

AR Shared Services Manager