Case Study: Duracell achieves 76% faster deduction resolution and same-day cash posting with HighRadius

76% Efficiency Gain In Average Days To Resolve Deductions

Duracell, a global manufacturer of batteries headquartered in Bethel, Connecticut, faced slow, manual accounts receivable processes after an ERP migration and organizational changes: cash application relied on manual remittance aggregation, deduction coding was labor-intensive, and collectors lacked visibility into payment status. To address these challenges, Duracell engaged HighRadius and implemented the HighRadius Cloud Solution, including Cash Application Cloud, Collections Cloud, and Deductions Cloud.

HighRadius automated remittance extraction, auto-linked payments to invoices, implemented deduction coding, consolidated claims/PODs from multiple portals, and provided structured workflows and automated correspondence that integrated with SAP. As a result, Duracell achieved same‑day auto cash posting, a 60% improvement in cash application hit rate, 60% savings in employee resource costs, and a 69%–76% reduction in average days to resolve deductions within months of go‑live.

Duracell

Ganadeep Rey Patlolla

Business Systems Consultant & Program Manager