Case Study: Wright Hassall improves client service and productivity with HighQ

Wright Hassall - Customer Case Study

Wright Hassall, a top-ranked UK law firm, needed to replace an inefficient client extranet that offered basic document access but lacked client audit trails, metrics, bidder rooms, and other tools needed to meet client expectations. To close the gap, the firm turned to HighQ and its Collaborate platform for a more capable, secure solution.

HighQ implemented an integrated client extranet, virtual data rooms, and internal collaboration tools connected to Wright Hassall’s document management system. The result was happier clients, stronger information security, faster access to documents, and higher productivity, with very little training required thanks to the system’s ease of use. Wright Hassall also gained value-added features like anonymised bidding and granular permission controls.

Wright Hassall

James Hamilton

Infrastructure & Support Manager