Case Study: Sheppard Mullin achieves easy-to-use mobile client collaboration with HighQ

Sheppard Mullin - Customer Case Study

Sheppard Mullin, an AmLaw 100 global law firm with more than 800 attorneys, needed a flexible, user-friendly replacement for its difficult legacy extranet system. The firm also wanted a mobile-ready solution that attorneys and clients could access from any device and location, with minimal training. HighQ Collaborate was chosen to meet these needs.

HighQ implemented an intuitive, web-based, and highly customizable platform that made it easy to create client extranets and collaboration spaces. The result was rapid user adoption after just one training session, reduced support and retraining needs, and broader use across document collaboration, deal rooms, contract management, reporting, and project management. Sheppard Mullin reported strong feedback from attorneys and clients, and HighQ also helped support new business pitches by adding value to client proposals.

Sheppard Mullin

Dora M. Tynes

Chief Knowledge Officer