Case Study: Linklaters revolutionizes client interaction and content sharing with HighQ

How it uses HighQ Publisher to deliver client focussed content and enhance client relationships

Linklaters, one of the world’s largest law firms, needed a better way to share its high volume of legal and industry updates without overwhelming clients. Working with HighQ and its publishing tools, the firm wanted to move beyond mailing lists and give clients a single, intuitive place to browse, filter, and control the content they received by topic, sector, country, and frequency.

HighQ helped Linklaters launch the Knowledge Portal using Publisher modules for publications, video, and microsites, later upgrading to Publisher 4. The result was a more user-friendly, responsive client experience with clear positive feedback and a significant increase in subscribers, visits, and engagements.

Linklaters

Stephanie Bonnet

Head of Online Marketing Communications, Linklaters