Case Study: Herbert Smith Freehills achieves seamless global knowledge sharing with HighQ

Herbert Smith Freehills - Customer Case Study

Herbert Smith Freehills, the global law firm formed through the merger of Herbert Smith and Freehills, needed a better way to connect teams across regions and share legal knowledge after the merger. The firm was already using HighQ for client extranets and data rooms, and wanted a more effective platform for global collaboration, document sharing, and knowledge management.

HighQ’s Collaborate platform gave Herbert Smith Freehills an intuitive, easy-to-use workspace for team sites, knowledge sharing, and co-authoring across jurisdictions. The solution helped the firm centralize documents, reduce reliance on email, and set up sites quickly without IT support, taking pressure off internal teams and enabling faster collaboration across continents.

Herbert Smith Freehills

Vicki McNamara

Head of Knowledge & Learning