Case Study: Chapman and Cutler boosts client collaboration and matter management with HighQ

Chapman and Cutler - Customer Case Study

Chapman and Cutler, a Chicago-based law firm, needed a more flexible way to add collaboration to its in-house document management system. Its legacy document-sharing tool lacked customization, detailed tracking, and strong usage analytics, and it forced attorneys and clients to rely on IT for simple changes. The firm turned to HighQ Collaborate from HighQ to get a ready-made collaboration platform instead of building one internally.

HighQ implemented a customizable collaboration solution that Chapman and Cutler used for secure closing-materials sites, transaction management with iSheets, and planned project microsites. The platform gave users more control, reduced dependence on administrators and IT, and was easy enough for assistants to manage with minimal training. Chapman and Cutler reported strong early adoption, positive feedback, and improved flexibility in organizing documents and workflows, helping streamline deal collaboration and client communication.

Chapman and Cutler

Michael Nogroski

Director of Knowledge Management