Case Study: Allen & Overy Redefines the Client Experience with HighQ

Allen & Overy - Customer Case Study

Allen & Overy, a leading global law firm, needed to move beyond its in-house client portal and reduce technology overhead while improving personalized client content delivery. Using HighQ and its Publisher platform, the firm aimed to shift to a secure cloud solution so it could focus on content and the client experience rather than maintaining technology.

HighQ implemented Publisher 4 as a versatile content hub, powering the firm’s “aohub” for current awareness, cross-border guides, microsites, and bespoke client content. The results included a more tailored client experience, stronger mobile usability, better reporting and audit insights for client teams, and significant cost savings—microsites that once cost up to $20,000 to build could now be launched quickly and economically for short-term needs.

Allen & Overy

Mark Dibble

Head of Online Services