Case Study: Here We Flo achieves seamless US expansion and automated operations with HighCohesion

HighCohesion was there when Here We Flo needed to level up its automation and expand its horizons to the US

Here We Flo, a London-based natural personal care brand, faced a significant challenge in streamlining its back-end systems to sustain its growth and support expansion into the US market. Manual data handling and unreliable automations were hindering the small team and limiting clarity in decision-making. To build a reliable foundation for its operations, the company turned to the vendor HighCohesion for custom automation solutions.

HighCohesion implemented the project in strategic phases, delivering a fully automated connection to a US warehouse and 3PL within just two months. The solution included a more powerful UK integration and a rescued, complex B2B portal-to-OMS project that another provider had abandoned. The results for Here We Flo were a successful US expansion, an improved B2B experience, and the saving of hundreds of hours of manual work per year, with the customer reporting a 100% satisfaction NPS score.

Here We Flo

Lauren Alicardi

Supply Chain Manager