Case Study: D. Louise achieves a seamless 3PL and returns integration with HighCohesion

HighCohesion pulled out all the stops to meet D. Louise’s new 3PL and returns solution integration deadline

D. Louise, a London-based womenswear brand, faced the challenge of upgrading its order fulfillment and returns process with new 3PL and returns partners on a tight two-month timeline ahead of Black Friday, all with limited in-house tech support. HighCohesion was brought in to provide the necessary integration solution to meet this critical deadline.

HighCohesion led a detailed Solution Design phase and built robust integrations connecting the brand's Shopify store to Bleckmann (3PL) and ReBound (returns). The entire project was completed in just six weeks, resulting in a 100% success rate for posting orders and an all-around improved customer experience that freed the D. Louise team to focus on accelerated growth.

D. Louise

Oliver Smithson

Co-founder