Case Study: Tip N Ring achieves real-time customer visibility and major labor savings with High 5 Software's SME

Tip N Ring Does Their Clients Justice w/ SME

Tip N Ring Inc., a telecommunications and data services firm in Olathe, KS, needed a service management solution that could track detailed customer histories, sync fully with QuickBooks, and provide web-based access for field staff. Off‑the‑shelf tools and QuickBooks alone couldn’t meet their industry‑specific data, reporting and dispatch requirements.

High 5 Software delivered its Service Management Enterprise (SME) system—CRM, inventory, invoicing, work orders, scheduling/dispatch, QuickBooks synchronization and a web portal with Outlook integration and customizable reporting. The result: real‑time access to complete customer records from anywhere, significant yearly manpower and labor savings, improved customer service and strong ROI through better tracking, campaigns and decision‑making.

Tip N Ring

Gary Horn

CEO/President