Case Study: Safe Sight achieves 5x ROI and scalable service automation with High 5 Software's Service Management Enterprise

Safe Sight automates and grows its business

Safe Sight, an Austin-based provider of advanced facility security and networked video, access control and monitoring solutions, faced operational strain from booming annual growth (around 80%). Relying on spreadsheets and paper made it hard to manage proposals, installations, service orders, dispatch and invoicing, creating delays and limiting their ability to scale.

High 5 Software’s Service Management Enterprise (SME), integrated with QuickBooks, automated customer management, proposals, scheduling, inventory, work orders and billing, eliminating double entry and giving staff immediate access to client, order and inventory data. The change sped billing and service delivery, supported a growing customer base and delivered roughly a fivefold return on investment within the first year.

Safe Sight

Christopher E. Hugman

President