Case Study: AMCO Distribution achieves streamlined nationwide service and reduced costs with High 5 Software's Service Management Enterprise (SME)

AMCO Streamlines Nationwide Inefficiencies

AMCO Distribution is a nationwide logistics and installation company with locations across the continental US that needed a scalable way to expand into a new fitness equipment service line without losing customer service or mobility. Relying solely on QuickBooks for billing and inventory left them without web-accessible service tracking or centralized technician/billing tracking for multiple branches.

High 5 Software implemented Service Management Enterprise (SME) with full QuickBooks synchronization and a Webconnect module so all locations could access scheduling, dispatch, work orders, inventory and customer history remotely. The result was automated processes that reduced costs, eliminated technician-tracking and billing inefficiencies, and delivered a streamlined service and customer-tracking system to support future growth.

AMCO Distribution

Burke Smith

Co-Owner