Case Study: Washington County achieves stronger secure access and audit compliance with HID Global DigitalPersona

Washington County - Customer Case Study

Washington County, located in Arkansas, faced significant security challenges with their previous username and password system. They struggled to definitively know who was accessing their network and applications, which created compliance issues and left them vulnerable to attacks. This was a particular concern for their remote employees using laptops. The county turned to vendor HID Global and its DigitalPersona authentication solution to address these problems.

HID Global implemented its DigitalPersona solution, which utilized fingerprint biometrics for multi-factor authentication. This provided an irrefutable audit trail for compliance and secured access to computers and the network. The results were highly successful, including a drastic reduction in help desk calls for account lockouts. Most notably, the solution directly averted an attempted $17 million phishing attack, providing immense value and security for the county.

Washington County

John Adams

IT Director