Case Study: U.S. Defense Logistics Agency achieves secure, durable cargo identification with HID Global LaserCard technology

U.S. Defense Logistics Agency - Customer Case Study

The U.S. Defense Logistics Agency (DLA) faced significant challenges in tracking the contents of cargo containers during rapid military deployments, leading to inaccurate records and inefficiencies. They sought a robust, secure, and durable identification solution that could perform reliably in harsh environments, including war zones. To address this, they partnered with HID Global and implemented a paperless freight manifest system based on the company’s LaserCard optical security media technology.

HID Global’s solution provided a polycarbonate-based, high-capacity optical card that was attached to shipping containers. This card stored all manifest data, was reusable, and was designed to withstand extreme conditions. The implementation resulted in a 67% reduction in logistics costs and a 78% reduction in receipt processing time. With a virtually zero failure rate over 19 years, the system provided unbroken durability and security for the DLA’s global operations.

U.S. Defense Logistics Agency