Case Study: Stockholm Public Transit Transforms Fare Validation and Saves Millions with HID Global Integrated Ticketing Solutions

Stockholm Public Transit Transforms Fare Validation, Savings Millions* With Integrated Ticketing Solutions From HID

Stockholm Public Transit Transforms faced rising pressure to modernize its fare validation across buses, ferries, trams, and metro stations while replacing paper tickets, supporting mobile and contactless payments, and reducing fare evasion. The transit authority needed a durable, consistent system that could work alongside legacy infrastructure during a complex rollout, and it chose HID Global’s ticketing hardware to help solve the challenge.

HID Global implemented an integrated, open-architecture ticketing solution using VAL100, VAL150, and TripTick 220 devices across the network, enabling multi-format validation and phased deployment with minimal disruption. The results included fare evasion falling from 3.1% in 2019 to 2.3% in 2023, millions in recovered revenue, and ferry validation rates rising from 58% in November 2021 to 89% in March 2025, while also improving the passenger experience and future-proofing the system.

Stockholm Public Transit Transforms

Karin Harrius

Business System Administrator