Case Study: Phoenix Police Department achieves CJIS-compliant secure mobile access with HID Global DigitalPersona

Phoenix Police Department - Customer Case Study

The Phoenix Police Department, a major metropolitan law enforcement agency, required a strong two-factor authentication solution to comply with the FBI's CJIS mandate for accessing criminal justice databases from mobile devices in the field. They partnered with HID Global to address the challenge of maintaining secure access while easing the burden of complex password management for their personnel.

HID Global implemented its DigitalPersona authentication software and U.are.U fingerprint readers on the department's Panasonic Toughbook laptops. This solution provided the necessary two-factor authentication, allowing officers secure mobile access to critical information. For HID Global's customer, the results included a significant reduction in password-related helpdesk calls and enabled real-time data retrieval from the field, enhancing officer efficiency and meeting all compliance requirements.

Phoenix Police Department

Bob Erdely

Network Security Administrator