Case Study: ORA Orthopedics achieves secure, efficient access to health records with HID Global DigitalPersona

ORA Orthopedics - Customer Case Study

ORA Orthopedics, a large orthopedic care practice in the Midwest, faced challenges with IT security and efficiency due to staff sharing passwords for accessing EHR and PACS applications. This practice created audit reporting issues, led to frequent password reset calls that delayed patient care, and introduced the risk of prescription errors. They partnered with HID Global to find a solution.

HID Global implemented its DigitalPersona fingerprint readers and authentication software across the practice's workstations. This solution provided secure, biometric access, which eliminated shared credentials and forgotten password issues. The results included high employee satisfaction, enhanced data protection, and annual savings of tens of thousands of dollars from reduced IT support calls, while also safeguarding against potential compliance breaches.

ORA Orthopedics

Mark Kubiak

IT Manager