Case Study: a government department in Malaysia modernizes access control with HID Mobile Access

Malaysia Government Department - Customer Case Study

A government department in Malaysia sought to upgrade its outdated card-based access control system. The department faced challenges with security threats from lost cards and wanted a new solution that could be integrated with its internal HRMIS portal for streamlined attendance reporting. To address this, they worked with HID Global to implement an innovative mobile access solution.

HID Global deployed its HID Mobile Access solution, which included multiCLASS SE mobile enabled readers and a VertX EVo controller, allowing staff to use their own mobile phones for secure building access. The solution successfully integrated with the HRMIS portal, providing management with real-time attendance data and unprecedented insights into staff productivity. The department reported improved security by eliminating card skimming and high user satisfaction due to the convenience of the new system.