Case Study: Lagoon Amusement Park speeds ID card printing with HID Global

Lagoon Amusement Park chose HID FARGO® printers for their speed and one-step printing process

Lagoon Amusement Park faced a challenge with its outdated process for printing employee and guest season pass ID cards. The previous system, which involved Polaroid photos and manual lamination, was slow, cumbersome, and prone to errors. With demand for passes increasing, these delays created long lines and hindered the park's ability to operate efficiently for its 30,000+ annual pass holders and 2,500 employees.

HID Global provided an updated card printing solution that was extremely fast and easy to maintain. The printers enabled a streamlined one-step process, allowing five computer stations to issue passes simultaneously. The system also utilizes barcode technology for security and access control, and it now provides valuable marketing data. The solution from HID Global eliminated long lines, allowing the park to operate at full capacity and get guests into the park faster.

Lagoon Amusement Park

Nic Young

Ticketing Manager