Case Study: Kawasaki Thermal Engineering achieves secure, convenient mobile access with HID Global DigitalPersona MFA

Kawasaki Thermal Engineering Co., Ltd - Customer Case Study

Kawasaki Thermal Engineering Co., Ltd., a company within Kawasaki Heavy Industries, faced challenges with its multi-factor authentication system for mobile employees. Their staff frequently lost or forgot the required USB keys, leading to a high volume of IT support calls. They needed a secure access solution that was less cumbersome for their mobile workforce and that would integrate seamlessly with their existing Microsoft Active Directory infrastructure.

HID Global provided its DigitalPersona multi-factor authentication solution, which leveraged the fingerprint readers already embedded in employee laptops. This eliminated the need for physical tokens, providing secure "proof-of-presence" access with a simple touch. The results for Kawasaki Thermal Engineering were significant: they completely eliminated calls to the IT department for lost keys, increased security, and improved mobile employee productivity. The solution from HID Global also integrated with Active Directory, allowing for easy remote credential management across all the company's offices.

Kawasaki Thermal Engineering Co., Ltd

Tatsuya Kawashima

Group Leader