Case Study: Connecticut Children’s Medical Center achieves a 90% visitor check-out rate with HID Global’s EasyLobby Secure Visitor Management Software

HID Global’s EasyLobby® Secure Visitor Management Software Provides an Effective Visitor Registration Process for Connecticut Children’s Medical Center

Connecticut Children’s Medical Center in Hartford, Connecticut needed to replace a cumbersome visitor process that relied on color-coded badges and paper sign-in sheets, especially after a security incident prompted the state to require stronger visitor tracking. The hospital turned to HID Global and its EasyLobby Secure Visitor Management software to improve how visitors were registered, tracked, and processed across the facility.

HID Global implemented EasyLobby to support full visitor check-in at every entrance, barcode badge printing, multi-day passes, self-check-in kiosks, and pre-registration through the web-based e-Advance system. The results included a 90% visitor check-out rate, stronger support for internal investigations and law enforcement, and a successful security audit that ranked the hospital among the most secure children’s hospitals in the United States.

Connecticut Children's Medical Center

Phillip LeClair

CHPA, Security Manager