Case Study: Hypo Alpe-Adria-Bank achieves secure mobile and internet banking with HID Global

HID Global Selected by Hypo Alpe-Adria-Bank for Secure Mobile Banking Solution with Embedded Seamless Multi-layer Authentication

Hypo Alpe-Adria-Bank, a major Croatian bank serving retail, corporate, and SME customers, needed a secure way to expand its multi-channel banking services and launch mobile banking with consistent protection across internet and mobile channels. The bank chose HID Global, using its ActivID Authentication Appliance and Soft Token solution to deliver a flexible, future-proof authentication platform.

HID Global implemented two-factor authentication and embedded OTP-based mobile authentication into the bank’s Android, Windows, and iOS apps, with integration support from ComTrade. The result was stronger security without sacrificing user experience, centralized credential management, and support for 75,000 internet banking users plus an initial 25,000 mobile banking customers, while also positioning the bank for improved ROI and better protection against online threats.

Hypo Alpe-Adria-Bank

Alberto Skendrović

Executive Director Organisation/IT