Case Study: Badan Kepegawaian Negara streamlines smart card printing with HID Global FARGO HDP5000

HID Global Helps National Civil Service Agency of Indonesia Efficiently Print Smart Cards

Badan Kepegawaian Negara (BKN), the Indonesian government's national civil service agency, needed to modernize its systems and improve efficiency for its 4.6 million civil servants. The challenge was to produce a vast quantity of highly durable and tamper-resistant smart cards for payroll access, requiring sophisticated card printers that could handle security chips and personal data without damage. HID Global provided its FARGO HDP5000 High Definition Printers/Encoders as the solution.

The HID Global solution used reverse transfer printing to produce high-quality, edge-to-edge cards efficiently and reliably. The printers' low operating costs and intuitive operation helped BKN maintain a lean budget and simplified training. As a result, the agency successfully issued cards to 85% of active staff and 65% of retirees, with the durable cards eliminating problems with daily wear and tear and allowing for centralized data management.

Badan Kepegawaian Negara

Bajoe Loedi Hargono

Director of System Information Development