Case Study: Carphone Warehouse secures remote access with HID Global authentication solutions

European Mobile Phone Retailer, the Carphone Warehouse, Secures Employee Remote Access with HID Global’s Authentication Solutions

Carphone Warehouse, a leading European mobile phone retailer, faced significant challenges with its costly and inefficient dial-up remote access system. The company needed a secure, easy-to-use solution to verify the identities of its thousands of employees and partners for remote network access without the burden of complex software installations or the security risks of static passwords. They sought a cost-effective way to enable employee mobility while protecting corporate assets.

HID Global provided the solution with its token-based authentication. The company deployed HID Global’s keychain tokens and 4TRESS AAA Server for Remote Access, which integrated seamlessly with their existing Microsoft Active Directory. This two-factor authentication streamlined secure access for users from any location and centralized user management for the IT team. The result was a future-proof system that employees quickly embraced for its ease of use, providing real-time remote access while significantly enhancing security.

Carphone Warehouse

Tatjana Relkovi

Network Analyst