Case Study: a recognized bank of Chile achieves faster, more secure citizen identity verification with HID Global HID OMNIKEY 5022 CL readers

Convenience, Speed and Security to Help a Chilean Bank to Verify Citizen Identity

The customer, a Chilean bank, faced a challenge when the country introduced a new national ID card with an embedded microchip. Their existing verification system was incompatible, which slowed down customer service and increased security risks for transactions. They partnered with HID Global and integrator SOLEM to implement a new solution using HID OMNIKEY 5022 CL smart card readers.

HID Global provided its OMNIKEY 5022 CL readers, which were seamlessly integrated into the bank's existing infrastructure at approximately 2,800 points across 400 branches. This solution enabled fast and reliable reading of the new ID cards, verifying identity directly on the card. The result was a significant improvement in the speed and quality of customer service, enhanced information security, and a highly reliable process that surpassed the bank's expectations for the new technology.

SOLEM

Karen Montalva

Business Manager