Case Study: a major European transportation system streamlines physical access management with HID SAFE from HID Global

Bustling European Transportation System Trusts HID SAFE with Physical Identity and Access Management

A major European transportation system, which serves over 750,000 people daily, faced significant challenges in managing the physical identities and access rights for its diverse workforce of employees, contractors, and tenants. Their manual processes were slow, prone to human error, and created security risks, with access requests taking weeks to process. This inefficiency posed a threat to the safety of their critical infrastructure, including tracks and control rooms.

The vendor HID Global implemented its HID SAFE Enterprise solution to automate physical identity and access management. This provided a centralized, policy-based system that streamlined onboarding, card issuance, and access provisioning. The results were transformative: the transportation system automated 75% of manual tasks, reduced onboarding time by 95%, and could now process access requests in minutes instead of weeks, significantly improving security and operational efficiency.