Case Study: Eastern Europe Bank achieves PSD2 compliance and stronger authentication with HID Global

Bank in Eastern Europe Turns to HID Global to Meet Demands of PSD2

Eastern Europe Bank, a financial institution with a large retail and commercial customer base, faced the challenge of meeting the European Union's PSD2 regulatory requirements. Their existing SMS-based one-time password solution was not sufficiently secure or reliable. They partnered with HID Global to find a robust, user-friendly multi-factor authentication solution that would ensure compliance and protect customer transactions.

HID Global implemented its HID Approve mobile authentication solution, integrated with the ActivID Authentication Server. This provided a seamless and secure method for customers to approve transactions via push notifications on their mobile devices. The solution delivered full PSD2 compliance, industry-leading security, and an intuitive user experience, positioning the bank to thrive under the new regulations and improve customer engagement.