Case Study: Amway India enhances distributor satisfaction with HID Global’s Fargo C30e card printers

Amway India - Customer Case Study

Amway India, the country's largest direct-selling FMCG company, faced a challenge with its distributor ID card program. They needed to bring card issuance in-house to address data security concerns, a long three-week wait time for new distributors, and a lack of instant authorization. During their vendor selection, they required a solution with comprehensive nationwide technical support, a small physical footprint for their branch offices, and quick consumable availability.

HID Global implemented its Fargo C30e card printers as the solution. The printers were chosen for their reliability, ease-of-use for non-technical staff, and compact size. This allowed Amway to issue cards instantly on their own premises. As a result, over 150,000 ID cards have been issued, leading to enhanced distributor satisfaction and improved overall sales performance for the company.

Amway India

Prashant Gupta

Senior Product Manager