Case Study: a major U.S. technology company delivers a seamless visitor experience with HID SAFE Visitor Manager

A Seamless Visitor Experience for a Major High-Tech Campus

A major U.S. technology company needed a highly flexible and scalable visitor management system for its new high-tech campus, anticipating over 1,000 visitors daily. They sought to move beyond standard SaaS products and considered building a custom solution before selecting HID Global's HID SAFE Visitor Manager, an off-the-shelf solution built on a physical identity and access management (PIAM) platform.

HID Global implemented its solution with key integrations for shipping management and single sign-on, enabling a rapid setup within days. The solution successfully delivered a seamless visitor experience, receiving highly positive feedback from visitors, hosts, and reception managers. HID Global worked closely with the client to refine the system based on user surveys, leading to high user experience ratings and plans to expand the platform's functionality for events and tourist groups.