Case Study: BAE Systems achieves streamlined supplier onboarding and master data management with HICX

Streamlining & Improving Supplier Onboarding and Master Data Management Processes

BAE Systems, a global defence, aerospace and security company, needed to streamline supplier onboarding and master data management across multiple ERPs (SAP, Oracle, Costpoint) and dozens of geographies while preserving sector-level autonomy. Their on‑prem Oracle system and third‑party data provider lacked the workflow and SaaS capability required, so BAE engaged HICX and its SaaS supplier/master‑data management solution to provide a single global environment that could still support local processes and approvals.

HICX implemented a supplier portal as the single source of truth: suppliers self‑register and maintain data, submissions are routed for central or sector review, and approved records are automatically pushed to the appropriate ERPs. The HICX solution delivered a consistent onboarding process, streamlined review/approval workflows, automated tracking and alerts for document updates, and a central repository for supplier data—improving compliance, data quality and operational efficiency while eliminating manual rework associated with maintaining supplier records.

BAE Systems