Case Study: AutoNation Consolidates Vendor Data from 14 Systems with HICX

AutoNation streamlines 14 systems and cuts 4,000 supplier inquiries a month with HICX

AutoNation, America's largest automotive retailer, faced a significant challenge in governing vendor data across its 14 different regional and head office ERP systems. This complex landscape led to data redundancies and prevented the company from achieving a consolidated view of its supply base, which was critical for leveraging its full purchasing power. To address this, AutoNation partnered with HICX to implement its platform for integration and master data governance.

The HICX solution provided a single source of truth for vendor data and introduced a self-service supplier portal. This resulted in substantial benefits for AutoNation, including automated workflows, standardized processes, and improved visibility for better supplier negotiations. A key measurable impact was a major reduction in support desk inquiries, which had been handling 4,000 supplier inquiries per month regarding payment reconciliation, leading to considerable savings for the company.

AutoNation