Case Study: Smartcat achieves global HR scale and 100% performance review participation with HiBob

SmartCat scales HR across 38 locations with HiBob in 2 months

SmartCat, an AI-native enterprise platform for global content creation and localization, faced a challenge scaling its people operations for a team of 250 employees across 38 countries. Relying on manual spreadsheets became unsustainable, and the company needed a robust HR platform to manage global workflows, reporting, and compliance. SmartCat chose the HiBob platform to be its strategic partner for this transformation.

By implementing HiBob, SmartCat automated and customized its core HR and talent workflows, including performance reviews, onboarding, and leave management. The results were significant, including achieving 100% participation in its first company-wide performance review cycle. HiBob provided a single source of truth for people data, enabling the people operations team to shift from a reactive administrative function to a proactive, strategic partner for the business.

SmartCat